AI workforce management for hotels on Shiji.
HotelCadence is workforce software for hotels: it forecasts how busy each department will be, hour by hour, builds the roster to match, records worked hours and prepares payroll. It reads the bookings already in Shiji Enterprise Platform and turns them into forecasts per department and draft rosters your managers approve. Hotels cut 6–12% of labor cost while guest service holds. HotelCadence only reads from Shiji; it never changes anything there.
Calculate your labor savings →Book a demo with your own Shiji data
Shiji Group · vendor website: shijigroup.com ↗
Shanghai, 320 rooms: the desk staffed to the curve Shiji already knew
Corporate arrivals cluster after 17:00; the flat roster paid seven agents from 08:00 and still queued the evening peak. Staffed to the hourly arrival forecast, the same total headcount moved to the hours when guests arrive.
The data behind this chart
| Hour | Staff required | Old manual roster | Demand-matched roster |
|---|---|---|---|
| 08:00 | 4 | 7 | 4 |
| 10:00 | 3 | 7 | 3 |
| 12:00 | 5 | 7 | 5 |
| 14:00 | 5 | 7 | 5 |
| 16:00 | 7 | 7 | 7 |
| 17:00 | 10 | 7 | 10 |
| 18:00 | 11 | 7 | 11 |
| 19:00 | 10 | 7 | 10 |
| 20:00 | 8 | 7 | 8 |
| 22:00 | 5 | 7 | 5 |
Worked example, figures indicative, 320-room city property.
Put your own numbers on this → the calculator takes two minutes and needs no email, or see pricing first.
The workforce management layer on top of Shiji
Three modules on one connection, measured against your own starting point. Labor runs 32.4% of hotel revenue (CBRE, US benchmark); demand-matched scheduling recovers 6–12% of it.
AI demand forecasting
Arrivals, departures and covers forecast per department, per hour, from the live bookings in Shiji.
How forecasting works →AI staff scheduling
Draft rosters at the lowest cost that still meets your service standard; managers approve every schedule.
How scheduling works →PMS data insights
Revenue, labor cost and productivity per property on one live screen, straight from Shiji.
See the insights →Go live in three steps
HotelCadence only reads · counts and dates only, no guest names or payment details · your Shiji administrator can switch it off at any time.
- 1
Approve read-only access
Your Shiji administrator switches on a secure connection that only reads, limited to the properties you start with, a short task our onboarding team guides. You can switch it off at any time. HotelCadence never changes anything in Shiji.
- 2
Load history and check accuracy
HotelCadence loads up to two years of booking history from Shiji and checks its hourly forecasts per department against what your hotel recorded, blended with outside signals such as weather, day of week and public holidays like Golden Week and Chinese New Year.
- 3
Go live and measure
Forecasts refresh as bookings change, and draft rosters flag shifts that no longer match demand. Managers approve every roster, and you measure results monthly against the starting point you agreed.
Shiji integration questions, answered
How long does a Shiji integration take?
Your Shiji administrator switches on the connection; most of the setup is loading booking history and checking the forecast against your own numbers. The connection is part of onboarding.
Which Shiji systems does HotelCadence connect to?
Shiji Enterprise Platform is the cloud property management system from Shiji Group, the software a hotel front desk uses to hold reservations, arrivals, departures and rates, and the system HotelCadence reads to forecast demand per department. Restaurant covers can come from Infrasys, Shiji’s cloud point of sale, where you run it. Properties on older Shiji installations are confirmed one by one before any commitment.
Can data stay in mainland China?
Yes. For groups with mainland China properties, regional hosting keeps operational data in the region, consistent with PIPL obligations. HotelCadence only reads either way, and it never needs guest names or payment details.
Is HotelCadence a certified Shiji partner?
Certification listing is in progress. HotelCadence connects today through Shiji Enterprise Platform’s standard connection, the same one Shiji’s own partner products use, so nothing about the connection waits on the listing.
We run Shiji in China and OPERA Cloud elsewhere, does that work?
Yes, and it is the common setup for chains in the region. Each property connects through its own system, Shiji here, OPERA Cloud, Mews or Cloudbeds elsewhere, and everything rolls up into one group view with the same per-department, per-hour forecasts. See the hotel chain software page for the group layer.
Why does scheduling matter more in a market where RevPAR is falling?
China closed 2025 with RevPAR down around 3%, so profit has to come from cost discipline. Labor is the largest controllable cost, and demand-matched rosters make it flex with occupancy while revenue falls.
The calculator takes 2 minutes, no email needed · the demo is 30 minutes on your live bookings · no obligation. A different property system at other properties? See all property system integrations.