AI workforce management for hotels on OPERA Cloud.
HotelCadence is workforce software for hotels: it forecasts how busy each department will be, hour by hour, builds the roster to match, records worked hours and prepares payroll. It reads the bookings already in Oracle OPERA Cloud and turns them into forecasts per department and draft rosters your managers approve. Hotels cut 6–12% of labor cost while guest service holds. HotelCadence only reads from OPERA Cloud; it never changes anything there.
Calculate your labor savings →Book a demo with your own OPERA data
OPERA Cloud by Oracle Hospitality · vendor website: oracle.com/hospitality ↗
Singapore group, three properties: the evening queue was already in OPERA
At 81% occupancy with hiring capped, one group's front desks queued from 17:00 to 20:00 while mornings sat overstaffed. The arrival curve predicting it was in OPERA Cloud all along. Rostering to that curve, plus a cross-property float pool, cut front-office hours 7% and average check-in wait 40%, with review scores unchanged.
The data behind this chart
| Hour | Staff required (from OPERA arrivals) | Current manual roster | HotelCadence draft |
|---|---|---|---|
| 08:00 | 4 | 6 | 4 |
| 10:00 | 3 | 6 | 4 |
| 12:00 | 4 | 6 | 4 |
| 14:00 | 5 | 6 | 5 |
| 16:00 | 7 | 6 | 7 |
| 18:00 | 9 | 6 | 9 |
| 20:00 | 8 | 6 | 8 |
| 22:00 | 5 | 6 | 5 |
Worked example, figures indicative.
Put your own numbers on this → the calculator takes two minutes and needs no email, or see pricing first.
The workforce management layer on top of OPERA Cloud
Three modules on one connection, measured against your own starting point. Labor runs 32.4% of hotel revenue (CBRE, US benchmark); demand-matched scheduling recovers 6–12% of it.
AI demand forecasting
Arrivals, departures and covers forecast per department, per hour, from the live bookings in OPERA Cloud.
How forecasting works →AI staff scheduling
Draft rosters at the lowest cost that still meets your service standard; managers approve every schedule.
How scheduling works →PMS data insights
Revenue, labor cost and productivity per property on one live screen, straight from OPERA.
See the insights →Go live in three steps
HotelCadence only reads · counts and dates only, no guest names or payment details · your Oracle administrator can switch it off at any time.
- 1
Authorize read-only access
Your Oracle administrator switches on a secure connection that only reads, limited to the properties you start with. No OPERA screens change and the front desk keeps working as before. HotelCadence never changes anything in OPERA Cloud.
- 2
Load history and check accuracy
HotelCadence loads up to two years of booking history from OPERA Cloud and checks its hourly forecasts per department against what your hotel recorded, so accuracy is proven on your own numbers before anyone rosters against it.
- 3
Go live and measure
Forecasts refresh as bookings change, and draft rosters flag shifts that no longer match demand. Managers approve every roster, and you measure results monthly against the starting point you agreed.
OPERA Cloud integration questions, answered
Oracle OPERA Cloud is the cloud property management system from Oracle Hospitality, the software a hotel front desk uses to hold reservations, arrivals, departures, rates and group blocks, and the system HotelCadence reads to forecast demand per department.
How long does an OPERA Cloud integration take?
The one step that sets the pace is your Oracle administrator switching on the connection; loading history and checking forecast accuracy run alongside it. Chains with several properties tend to stagger go-lives property by property.
Is HotelCadence listed on Oracle Cloud Marketplace?
Certification listing is in progress. The connection itself does not depend on it: HotelCadence uses OPERA Cloud's standard connection, which Oracle calls OHIP, with a read-only user your administrator controls and can switch off at any time.
We are mid-migration from OPERA 5 to OPERA Cloud, should we wait?
No. Migrated properties connect to OPERA Cloud as soon as they are live; for properties still on OPERA 5 we start from scheduled exports and switch each one to the connection as it migrates. Chains often use onboarding to test the migrated data itself.
Does HotelCadence write anything back into OPERA?
No. HotelCadence only reads. Rates, reservations, profiles and blocks in OPERA Cloud are never touched. Forecasts and draft rosters live in HotelCadence, where managers review and approve them.
Where does our data live, and what about guest privacy?
HotelCadence needs counts, dates, rates and guest segments, never guest names or payment details. Data is hosted in your region, with Singapore as the default for Asia-Pacific and dedicated options for chains of 10 or more properties.
Part of our portfolio runs Mews or Cloudbeds, can one rollout cover both?
Yes. Each property connects through its own system, OPERA Cloud here, Mews or Cloudbeds elsewhere, and the whole group rolls up into one view with the same per-department, per-hour forecasts and one measurement method. See the hotel chain software page for the group layer.
The calculator takes 2 minutes, no email needed · the demo runs on your live arrival curve · no obligation.