PMS data insights

Your property system knows. Now you will too.

Hotel business intelligence without a BI project: HotelCadence connects directly to your property management system (PMS), the system your front desk uses, whether OPERA Cloud, Mews or Cloudbeds, and gives every property and the regional office one live view, occupancy, pickup, RevPAR and labor cost per occupied room, refreshed every 15 minutes. No rip-and-replace.

See it on your own dataCheck your PMS →

HotelCadence is workforce software for hotels. It reads the bookings already in your property system, forecasts how busy each department will be hour by hour, builds the roster to match, records worked hours and prepares payroll. Department heads approve every roster. From US$6 per scheduled employee per month.

Half of hoteliers can't see their own numbers

49%of hoteliers say they can't access the data they needIndustry survey, 2024
40%blame disconnected systems for itSame survey
15 minrefresh interval on every HotelCadence metric

Hotel business intelligence is the live reporting layer that pulls occupancy, pickup, revenue and labor figures out of the systems a hotel already runs and shows them on one screen for every property and the regional office. Today the arrivals are in the PMS, the covers are in the POS, the roster is in a spreadsheet, and the monthly pack arrives three weeks after the month it describes. By the time anyone sees labor cost per occupied room, the money is spent.

Who uses it for what

Revenue managers watch demand. Ops leaders watch cost. Same screen.

For revenue managers

Pickup by segment and lead time, forecast-versus-actual occupancy, ADR and RevPAR against last year, with the same forecast the scheduling module uses, so commercial and operations argue from one curve.

For operations and regional directors

Labor cost and hours per occupied room, overtime, schedule-versus-demand match, per department, per property, comparable across the portfolio even when properties run different PMS systems.

OccupancyLabor CPOR
050100150JanMarMayJulSepNovJan, Occupancy: 100 · Labor CPOR: 100Feb, Occupancy: 96 · Labor CPOR: 104Mar, Occupancy: 108 · Labor CPOR: 99Apr, Occupancy: 115 · Labor CPOR: 96May, Occupancy: 112 · Labor CPOR: 98Jun, Occupancy: 104 · Labor CPOR: 103Jul, Occupancy: 118 · Labor CPOR: 94Aug, Occupancy: 124 · Labor CPOR: 92Sep, Occupancy: 110 · Labor CPOR: 101Oct, Occupancy: 106 · Labor CPOR: 102Nov, Occupancy: 112 · Labor CPOR: 98Dec, Occupancy: 121 · Labor CPOR: 95
The story one screen tells: occupancy climbed 21% across the year while labor cost per occupied room fell 5%, both indexed to January, one axis. Worked example, figures indicative.

The data behind this chart

MonthOccupancy (index)Labor CPOR (index)
Jan100100
Feb96104
Mar10899
Apr11596
May11298
Jun104103
Jul11894
Aug12492
Sep110101
Oct106102
Nov11298
Dec12195

Data questions chains ask us

Does HotelCadence replace my PMS reports?

No. It connects directly to OPERA Cloud, Mews or Cloudbeds through a secure connection that only reads, and adds the layer PMS reporting stops at: cross-property comparison, labor cost per occupied room, and forecast-versus-actual in one live view. Your PMS stays the system of record.

Which metrics are in the live view?

Occupancy and pickup by day and segment, ADR and RevPAR, arrivals and departures, F&B covers where available, plus the operations layer: labor cost per occupied room, hours per occupied room, overtime, and schedule-versus-demand match, refreshed every 15 minutes.

We run different PMS systems across our properties. Does that work?

Yes, that is the typical APAC chain reality. One property on OPERA Cloud, another on Cloudbeds, a new build on Mews: HotelCadence normalizes all three into the same metrics so a regional director compares properties on one screen.

How is this different from a generic BI tool like Power BI?

Generic BI needs someone to build and maintain hotel data pipelines. HotelCadence ships with the hotel data model already built, USALI-friendly labor metrics, PMS connections and forecast overlays, and guided setup has it running in weeks.

What does it cost?

Data insights is included in the platform subscription, from US$6 per scheduled employee per month, all three modules. The full data layer is live from the first property you connect.

Book a demo, see your portfolio in one view

30 minutes · a PMS connection that only reads · no obligation. Prefer numbers first? Run the hotel labor savings calculator.