Hotel workforce management · Mews integration

AI workforce management for Mews hotels.

HotelCadence is workforce software for hotels: it forecasts how busy each department will be, hour by hour, builds the roster to match, records worked hours and prepares payroll. It reads the bookings already in Mews and turns them into forecasts per department and draft rosters your managers approve. Hotels cut 6–12% of labor cost while guest service holds. HotelCadence only reads from Mews; it never changes anything there.

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Worked example

Ho Chi Minh City, 140 rooms: housekeeping follows the departure wave

Vietnam led the region with a ~17% RevPAR surge in 2025, and weekend departure waves to match. This lifestyle hotel rostered housekeeping flat at 10 a day: quiet Wednesdays burned paid hours while Saturday's 14-person turn load ran on overtime and late rooms. The departure counts predicting all of it were already in Mews.

Current manual roster (flat)Staff required (Mews departures)HotelCadence draftMis-staffed days
051015Mon, Current manual roster (flat): 10Tue, Current manual roster (flat): 10Wed, Current manual roster (flat): 10Thu, Current manual roster (flat): 10Fri, Current manual roster (flat): 10Sat, Current manual roster (flat): 10Sun, Current manual roster (flat): 10MonTueWedThuFriSatSun Mon, Current manual roster (flat): 10 · Staff required (Mews departures): 9 · HotelCadence draft: 9 Tue, Current manual roster (flat): 10 · Staff required (Mews departures): 7 · HotelCadence draft: 7 Wed, Current manual roster (flat): 10 · Staff required (Mews departures): 6 · HotelCadence draft: 7 Thu, Current manual roster (flat): 10 · Staff required (Mews departures): 8 · HotelCadence draft: 8 Fri, Current manual roster (flat): 10 · Staff required (Mews departures): 12 · HotelCadence draft: 12 Sat, Current manual roster (flat): 10 · Staff required (Mews departures): 14 · HotelCadence draft: 14 Sun, Current manual roster (flat): 10 · Staff required (Mews departures): 10 · HotelCadence draft: 10
One week of housekeeping: the current manual roster (flat) overshoots Tuesday to Wednesday and breaks on Saturday, the Mews-fed draft staffs the wave.

The data behind this chart

DayStaff required (from Mews departures)Current manual rosterHotelCadence draft
Mon9109
Tue7107
Wed6107
Thu8108
Fri121012
Sat141014
Sun101010

Worked example, figures indicative.

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Setup

Go live in three steps

HotelCadence only reads · counts and dates only, no guest names or payment details · your Mews administrator can switch it off at any time.

  1. 1

    Authorize read-only access

    Your Mews administrator switches on a secure connection that only reads, limited to the properties you start with, a ten-minute task in Mews. You can switch it off at any time. HotelCadence never changes anything in Mews.

  2. 2

    Load history and check accuracy

    HotelCadence loads up to two years of booking history from Mews and checks its hourly forecasts per department against what your hotel recorded, so the forecast is proven on your own numbers before anyone rosters against it.

  3. 3

    Go live and measure

    Forecasts refresh as bookings change, including short-lead OTA bookings, and draft rosters flag shifts that no longer match demand. Managers approve every roster, and you measure results monthly against the starting point you agreed.

Mews integration questions, answered

Mews is a cloud property management system, the software a hotel front desk uses to hold reservations, arrivals, departures, rates and guest profiles, and the system HotelCadence reads to forecast demand per department and draft the roster.

How long does a Mews integration take?

Your Mews administrator switches on the connection in minutes; most of the setup is loading booking history and checking the forecast against your own numbers. The connection is part of onboarding.

Is HotelCadence certified on the Mews Marketplace?

Certification listing is in progress. HotelCadence connects today through Mews's open standard connection, the same one behind the 1,000+ integrations already on the Mews marketplace, so nothing about the connection waits on the listing.

We are mid-migration to Mews, should we wait until it is done?

No. We connect the migrated properties as soon as they are live and load history from an export of your previous property system, so forecasts start with two years of context. Groups often run onboarding alongside the migration to check the new data.

Does HotelCadence write anything back into Mews?

No. HotelCadence only reads. Rates, reservations and guest profiles in Mews are never touched. Forecasts and draft rosters live in HotelCadence, where your managers review and approve them.

Where does our data live, and what about guest privacy?

HotelCadence reads counts, dates, rates and guest segments, never guest names or payment details. Data is hosted in your region, with Singapore as the default for Asia-Pacific.

Mews already shows occupancy reports, what does HotelCadence add?

Mews reports what the house looks like per day. Staffing needs demand per department, per hour: arrivals for the desk, departures for housekeeping, covers for breakfast. HotelCadence builds that layer from the Mews bookings and turns it into a costed draft roster.

Calculate your labor savings →Book a demo with your own Mews data

The calculator takes 2 minutes, no email needed · the demo runs on your live bookings · no obligation.