HotelCadence is workforce software for hotels. It reads the bookings already in your property system, forecasts how busy each department will be hour by hour, builds the roster to match, records worked hours and prepares payroll. Department heads approve every roster. Four cumulative packages, priced per scheduled employee per month, with no long-term contract. For context: a 250-room hotel leaks about US$100,000โ200,000 a year to mis-staffed shifts, put your own number on that first, then read the prices below.
Run the day
US$6per employee / month
โ2ร ROIโUS$30,000/yr back in admin time and overtime control
The essentials:
- Workforce scheduling
- Time tracking & attendance
- Leave & absence management
- Reports, roles & permissions
- Employee app + newsfeed
Connect and steer
US$7per employee / month
โ3-4ร ROIโUS$60,000/yr with forecast-informed staffing and clean payroll
Everything in Run the day, plus:
- PMS & POS integrations
- Payroll integration
- Performance dashboard
- Forecasting module
- Casual staffing & cost centres
Predict and automate
US$8per employee / month
5-10ร ROIUS$100,000-200,000/yr: the 6-12% labor saving lives here
Everything in Connect and steer, plus:
- AI-powered forecasting
- Auto-scheduling
- BI & data warehousing
- Multi-shift rotations, SSO
- Regions & clusters
Develop the team
US$9per employee / month
6-11ร ROIadds turnover savings: US$120,000-240,000/yr where attrition bites
Everything in Predict and automate, plus:
- Performance management
- Skills & certification management
- Employee social hub & chat
List prices for a single property. The per-employee rate goes down with volume: more scheduled employees, more properties or a multi-year term all lower it, and chains of 20+ properties get partnership pricing. Ask sales for a volume quote.
ROI figures are illustrative for a 200-employee property, before your baseline is measured ยท run your own numbers ยท no long-term contract ยท measured against your own baseline.
Start with one property
Roll out on a single property first, running the full Predict and automate package, with written monthly measurement against your agreed baseline. Scale to the portfolio once the numbers hold.
Chain partnership
20+ properties: partnership pricing on any package, a dedicated customer success manager, cross-property float-pool optimization and regional data residency options. Talk to sales.
The same prices in your currency
List prices are in US dollars. For reference, here is what each package comes to in Singapore dollars, Hong Kong dollars, Macau patacas, Indonesian rupiah, New Taiwan dollars, Japanese yen and South Korean won. Larger volumes bring the per-employee rate below these figures, so treat this table as the ceiling.
| USD | SGD | HKD | MOP | IDR | TWD | JPY | KRW | |
|---|---|---|---|---|---|---|---|---|
| Run the dayper employee / month | USD 6 | SGD 7.75 | HKD 47.25 | MOP 48.75 | IDR 108,000 | TWD 192 | JPY 1,000 | KRW 8,100 |
| Connect and steerper employee / month | USD 7 | SGD 9 | HKD 55 | MOP 56.75 | IDR 126,000 | TWD 224 | JPY 1,200 | KRW 9,400 |
| Predict and automateper employee / month | USD 8 | SGD 10.25 | HKD 63 | MOP 64.75 | IDR 144,000 | TWD 255.75 | JPY 1,300 | KRW 10,800 |
| Develop the teamper employee / month | USD 9 | SGD 11.75 | HKD 70.75 | MOP 73 | IDR 162,000 | TWD 287.75 | JPY 1,500 | KRW 12,100 |
Indicative only; your quote is fixed in the currency agreed in the contract. Volume discounts apply on top: talk to sales with your headcount and property count.
What each package unlocks
Packages are cumulative: each one includes everything below it. Most hotels start on Predict and automate, so you evaluate the AI end-to-end.
Run the day
- Workforce scheduling. Clear daily, weekly and monthly rosters per department, with shift templates, open shifts and conflict checks.
- Time tracking & attendance. Clock in via terminal, app or manual entry, whatever fits each property.
- Leave & absence management. Requests, balances and sickness in one place, so the roster always knows who is available.
- Reports. Hours, overtime, labor cost and coverage, readable by a department head, exportable by finance.
- Roles & permissions. Define who schedules, who approves and who views, per property and per department.
- Employee app. Schedules, shift swaps and requests on Android and iOS.
- Team newsfeed. Updates and announcements where the whole team already looks: next to their shifts.
Connect and steer
Everything in Run the day, plus:
- PMS & POS integrations. Read-only connections to OPERA Cloud, Mews, Cloudbeds and Shiji, plus POS covers.
- Payroll integration. Approved hours and allowances flow to your payroll system without re-keying.
- Performance dashboard. Revenue, labor cost and productivity per property on one screen, refreshed as the day runs.
- Demand forecasting. Staffing demand per department from your own history, day of week, events and seasonal holidays.
- Casual & agency staffing. Schedule internal teams and external casual pools from the same roster.
- Cost-centre time tracking. Clock-ins by department and role, so labor cost per outlet is visible without a spreadsheet.
Predict and automate
Everything in Connect and steer, plus:
- AI-powered forecasting. Hourly, department-level forecasts from live property system pickup blended with weather, day of week and public holidays.
- Auto-scheduling. Draft rosters built from the forecast, lowest cost that still hits your service standard; managers approve every schedule.
- BI & data warehousing. Push everything to your BI tools and data warehouse through a direct connection, no export ritual.
- Rotating multi-shift patterns. Templates for recurring rotations, from housekeeping waves to 24-hour front-desk cover.
- Single sign-on. One login through your identity provider, no password sprawl across properties.
- Regions & clusters. Portfolio dashboards by region, cluster and brand, the view a regional director manages from.
Develop the team
Everything in Predict and automate, plus:
- Performance management. One picture of employee performance, with a 9-grid matrix that helps department heads spot future supervisors and build stronger teams.
- Skills & certification management. Competencies, certificates and cross-training in one view: see the gaps before they reach the roster, and feed the scheduler's skill constraints.
- Employee social hub & chat. Reach the whole property, a team or one person in the same place they check their shifts, no fragmented chat apps.
Compare the packages
| Feature | Run the day | Connect and steer | Predict and automate | Develop the team |
|---|---|---|---|---|
| Workforce scheduling | โ | โ | โ | โ |
| Time tracking & attendance | โ | โ | โ | โ |
| Leave & absence management | โ | โ | โ | โ |
| Reports | โ | โ | โ | โ |
| Roles & permissions | โ | โ | โ | โ |
| Employee app (Android & iOS) | โ | โ | โ | โ |
| Team newsfeed | โ | โ | โ | โ |
| PMS & POS integrations | โ | โ | โ | |
| Payroll integration | โ | โ | โ | |
| Performance dashboard | โ | โ | โ | |
| Demand forecasting module | โ | โ | โ | |
| Casual & agency staffing | โ | โ | โ | |
| Cost-centre time tracking | โ | โ | โ | |
| AI-powered forecasting | โ | โ | ||
| Auto-scheduling | โ | โ | ||
| BI & data warehousing | โ | โ | ||
| Rotating multi-shift patterns | โ | โ | ||
| Single sign-on | โ | โ | ||
| Regions & clusters | โ | โ | ||
| Performance management | โ | |||
| Skills & certification management | โ | |||
| Employee social hub & chat | โ |
US$6 ยท US$7 ยท US$8 ยท US$9 per scheduled employee per month, left to right. Packages are cumulative.
Questions general managers ask about pricing
How much does HotelCadence cost?
Four packages: Run the day at US$6, Connect and steer at US$7, Predict and automate at US$8 and Develop the team at US$9 per scheduled employee per month, billed once a year with no long-term contract. Onboarding, property system integration and forecast calibration are part of every rollout.
What does onboarding include?
A baseline audit, property system integration (OPERA Cloud, Mews, Cloudbeds or Shiji), forecast calibration on your history, auto-scheduled rosters for the departments you start with, and monthly measurement against the agreed baseline, on your own property from day one.
Is there a long-term contract?
No. The subscription is annual and does not auto-renew into anything longer. The monthly measurement report is yours either way, if the saving is not there, you will see that in the same report we do.
What determines the per-employee price?
The package you choose, portfolio size, and the number of employees you schedule through the platform. Chains of 20+ properties get partnership pricing with a dedicated customer success manager.
Is there a discount for large volumes?
Yes. The prices on this page are list prices for a single property. The per-employee rate drops with volume: more scheduled employees, more properties, or a multi-year commitment all bring it down, and chains of 20+ properties move to partnership pricing. Talk to sales with your headcount and property count and we quote the volume rate.
Can I pay in my local currency?
List prices are set in US dollars. For reference, the pricing page shows the equivalents in Singapore dollars, Hong Kong dollars, Macau patacas, Indonesian rupiah, New Taiwan dollars, Japanese yen and South Korean won, converted at exchange rates of 10 October 2026 and rounded up: to the nearest 0.25 for Singapore, Hong Kong and New Taiwan dollars and patacas, the nearest 100 for yen and won, and the nearest 1,000 for rupiah. Ask sales for a quote in your local currency.
Which features are in which package?
Packages are cumulative. Run the day covers the essentials: scheduling, time and attendance, leave, reports, roles and the employee app. Connect and steer adds the connections: property system, POS and payroll integrations, the performance dashboard, the forecasting module, casual staffing and cost-centre tracking. Predict and automate adds the AI: AI-powered forecasting, auto-scheduling, BI and data-warehouse access, multi-shift rotations, SSO and portfolio views. Develop the team adds the HR layer: performance management, skills and certification management, and the employee social hub.
Which package should we start with?
Most hotels start with Predict and automate: AI forecasting and auto-scheduling are where the 6-12% labor saving lives, and onboarding runs it end-to-end on your own property. Run the day and Connect and steer fit properties that first want scheduling hygiene and connected data; Develop the team is the step up when turnover is the bigger leak.
How does the price compare to the saving?
A 250-room property at 78% occupancy recovers about US$100,000-200,000 a year on Predict and automate (6-12% of labor cost). At US$8 per employee per month, a 200-employee property pays about US$19,200 a year, so most clients cover the annual fee within the first quarter. The ROI figures on each package are illustrative for that same 200-employee property.