Hotel workforce management · Cloudbeds integration

AI workforce management for Cloudbeds properties.

HotelCadence is workforce software for hotels: it forecasts how busy each department will be, hour by hour, builds the roster to match, records worked hours and prepares payroll. It reads the bookings already in Cloudbeds and turns them into forecasts per department and draft rosters your managers approve. Hotels cut 6–12% of labor cost while guest service holds. HotelCadence only reads from Cloudbeds; it never changes anything there.

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Worked example

Phuket, 85 rooms: breakfast staffed to the bookings

Phuket heads into 2026 with about 15,000 unfilled hotel and tourism positions, so this beach hotel could not hire its way past demand swings. Breakfast ran five staff every day “to be safe” while OTA-driven arrivals swung the real need between three and seven. The bookings predicting each swing were already in Cloudbeds; the roster never saw them.

Current manual roster (flat)Staff required (Cloudbeds pickup)HotelCadence draftMis-staffed days
024681, Current manual roster (flat): 52, Current manual roster (flat): 53, Current manual roster (flat): 54, Current manual roster (flat): 55, Current manual roster (flat): 56, Current manual roster (flat): 57, Current manual roster (flat): 58, Current manual roster (flat): 59, Current manual roster (flat): 510, Current manual roster (flat): 511, Current manual roster (flat): 512, Current manual roster (flat): 513, Current manual roster (flat): 514, Current manual roster (flat): 5135791113 1, Current manual roster (flat): 5 · Staff required (Cloudbeds pickup): 3 · HotelCadence draft: 3 2, Current manual roster (flat): 5 · Staff required (Cloudbeds pickup): 4 · HotelCadence draft: 4 3, Current manual roster (flat): 5 · Staff required (Cloudbeds pickup): 3 · HotelCadence draft: 4 4, Current manual roster (flat): 5 · Staff required (Cloudbeds pickup): 5 · HotelCadence draft: 5 5, Current manual roster (flat): 5 · Staff required (Cloudbeds pickup): 6 · HotelCadence draft: 6 6, Current manual roster (flat): 5 · Staff required (Cloudbeds pickup): 4 · HotelCadence draft: 4 7, Current manual roster (flat): 5 · Staff required (Cloudbeds pickup): 3 · HotelCadence draft: 3 8, Current manual roster (flat): 5 · Staff required (Cloudbeds pickup): 4 · HotelCadence draft: 4 9, Current manual roster (flat): 5 · Staff required (Cloudbeds pickup): 6 · HotelCadence draft: 6 10, Current manual roster (flat): 5 · Staff required (Cloudbeds pickup): 7 · HotelCadence draft: 7 11, Current manual roster (flat): 5 · Staff required (Cloudbeds pickup): 5 · HotelCadence draft: 6 12, Current manual roster (flat): 5 · Staff required (Cloudbeds pickup): 4 · HotelCadence draft: 4 13, Current manual roster (flat): 5 · Staff required (Cloudbeds pickup): 3 · HotelCadence draft: 4 14, Current manual roster (flat): 5 · Staff required (Cloudbeds pickup): 4 · HotelCadence draft: 4
A fortnight of breakfast staffing: the current manual roster (flat) overpays quiet days and breaks on day 10, the Cloudbeds-fed draft follows the bookings.

The data behind this chart

DayStaff required (from Cloudbeds pickup)Current manual rosterHotelCadence draft
Day 1353
Day 2454
Day 3354
Day 4555
Day 5656
Day 6454
Day 7353
Day 8454
Day 9656
Day 10757
Day 11556
Day 12454
Day 13354
Day 14454

Worked example, figures indicative.

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Setup

Go live in three steps

HotelCadence only reads · counts and dates only, no guest names or payment details · your Cloudbeds administrator can switch it off from the dashboard at any time.

  1. 1

    Approve the connection

    Your Cloudbeds administrator approves a secure connection that only reads from the Cloudbeds dashboard, a ten-minute task, and can switch it off at any time. HotelCadence never changes anything in Cloudbeds.

  2. 2

    Load history and check accuracy

    HotelCadence loads up to two years of booking history from Cloudbeds and checks its daily and hourly forecasts per department against what your hotel recorded, including short-lead OTA booking patterns.

  3. 3

    Go live and measure

    Forecasts refresh as bookings change, and draft rosters flag shifts that no longer match demand. Managers approve every roster, and you measure results monthly against the starting point you agreed.

Cloudbeds integration questions, answered

Cloudbeds is a cloud property management system, the software a hotel front desk uses to hold reservations, arrivals, departures, rates and booking sources, and the system HotelCadence reads to forecast demand per department and draft the roster.

How long does a Cloudbeds integration take?

Approving the connection takes about ten minutes in the Cloudbeds dashboard; most of the setup is loading booking history and checking forecasts against your own numbers. The connection is part of onboarding.

Is HotelCadence listed on the Cloudbeds marketplace?

Certification listing is in progress. The connection itself uses Cloudbeds’ standard connection, which only reads and which your administrator approves and can switch off, so nothing about setup depends on the marketplace listing.

Most of our bookings are OTA and short-lead, can you still forecast staffing?

Yes, that is the case the system is built for. OTAs take 77.9% of reservations in Indonesia (Cloudbeds 2026 report) and Southeast Asian lead times are short, so HotelCadence refreshes bookings every 15 minutes and re-forecasts daily. Rosters flag the shifts that stopped matching demand before next week’s spreadsheet is built.

We are an 80-room independent, is HotelCadence too big for us?

No. The subscription is from US$6 per scheduled employee per month, with no long-term contract. An 80-room property mis-staffing 6-12% of its labor line tends to leak more than that in a quarter; the hotel labor savings calculator puts a number on it before you talk to anyone.

We are mid-migration to Cloudbeds, should we wait?

No. We connect as soon as Cloudbeds is live and load history from an export of your previous property system, so forecasts start with years of context. Many properties use onboarding to check the migrated data.

Does HotelCadence write anything back, and where does the data live?

HotelCadence only reads. Rates, reservations and guest profiles in Cloudbeds are never touched. We read counts, dates, rates and booking sources, never guest names or payment details. Data is hosted in your region, with Singapore as the default for Asia-Pacific.

Calculate your labor savings →Book a demo with your own Cloudbeds data

The calculator takes 2 minutes, no email needed · the demo runs on your live bookings · no obligation.