AI workforce management for hotels on Infor HMS.
HotelCadence is workforce software for hotels: it forecasts how busy each department will be, hour by hour, builds the roster to match, records worked hours and prepares payroll. It reads the bookings already in Infor HMS and turns them into forecasts per department and draft rosters your managers approve. Hotels cut 6–12% of labor cost while guest service holds. HotelCadence only reads from Infor HMS; it never changes anything there.
Calculate your labor savings →Book a demo with your own Infor data
Infor Hospitality · vendor website: infor.com/products/hms ↗
Penang, 380 rooms: three outlets, one dinner wave Infor already saw
A full-service resort rostered its F&B service team flat at ten every evening across three outlets. Midweek dinners idled paid hours while Saturday's thirteen-cover-per-server peak ran on borrowed stewards and slow service. The occupancy and covers pattern predicting it was already in Infor HMS.
The data behind this chart
| Day | Staff required (from Infor HMS covers) | Current flat roster | HotelCadence draft |
|---|---|---|---|
| Mon | 8 | 10 | 8 |
| Tue | 7 | 10 | 7 |
| Wed | 7 | 10 | 7 |
| Thu | 8 | 10 | 8 |
| Fri | 11 | 10 | 11 |
| Sat | 13 | 10 | 13 |
| Sun | 10 | 10 | 10 |
Worked example, figures indicative, 380-room full-service resort.
Put your own numbers on this → the calculator takes two minutes and needs no email, or see pricing first.
The workforce management layer on top of Infor HMS
Three modules on one connection, measured against your own starting point. Labor runs 32.4% of hotel revenue (CBRE, US benchmark); demand-matched scheduling recovers 6–12% of it.
AI demand forecasting
Arrivals, departures and covers forecast per department, per hour, from the live bookings in Infor HMS.
How forecasting works →AI staff scheduling
Draft rosters at the lowest cost that still meets your service standard; managers approve every schedule.
How scheduling works →PMS data insights
Revenue, labor cost and productivity per property on one live screen, straight from Infor HMS.
See the insights →Go live in three steps
HotelCadence only reads · counts and dates only, no guest names or payment details · your Infor administrator can switch it off at any time.
- 1
Authorize read-only access
Your Infor administrator switches on a secure connection that only reads, limited to the properties you start with. No screens change for the front desk or the outlets. HotelCadence never changes anything in Infor HMS.
- 2
Load history and check accuracy
HotelCadence loads up to two years of booking history from Infor HMS and checks its daily and hourly forecasts per department against what your hotel recorded, so accuracy is proven on your own numbers before anyone rosters against it.
- 3
Go live and measure
Forecasts refresh as bookings change, and draft rosters flag shifts that no longer match demand. Managers approve every roster, and you measure results monthly against the starting point you agreed.
Infor HMS integration questions, answered
How long does an Infor HMS integration take?
The one step that sets the pace is your Infor administrator switching on the connection; loading history and checking forecast accuracy run alongside it. The connection is part of onboarding, and we confirm how your installation connects before you commit to anything.
Which Infor systems does HotelCadence connect to?
Infor HMS is the cloud hospitality management system from Infor, the software a hotel front desk and its outlets use to hold reservations, arrivals, departures and covers, and the system HotelCadence reads to forecast demand per department. Restaurant covers can come from your point-of-sale system where you run one, and older Infor installations are confirmed one by one before you commit.
We run multiple outlets, banquets and a spa, can you staff more than rooms?
Yes, that is the full-service case the system is built for. Occupancy, arrivals and covers drive per-department forecasts: front office, housekeeping, each F&B outlet, stewarding. Every department gets its own hourly demand line and its own draft roster.
Does HotelCadence write anything back into Infor HMS?
No. HotelCadence only reads. Rates, reservations, profiles and blocks in Infor HMS are never touched. Forecasts and draft rosters live in HotelCadence, where managers review and approve them.
Where does our data live, and what about guest privacy?
HotelCadence needs counts, dates, rates and guest segments, never guest names or payment details. Data is hosted in your region, with Singapore as the default for Asia-Pacific and dedicated options for chains of 10 or more properties.
Part of our portfolio runs OPERA Cloud or Shiji, can one rollout cover both?
Yes. Each property connects through its own system, Infor HMS here, OPERA Cloud or Shiji elsewhere, and the whole group rolls up into one view with the same per-department, per-hour forecasts and one measurement method. See the hotel chain software page for the group layer.
The calculator takes 2 minutes, no email needed · the demo runs on your live pickup · no obligation.