Hotel workforce management · eZee integration

AI workforce management for hotels on eZee.

HotelCadence is a workforce management platform for hotels: it reads the reservation data already in eZee Absolute (read-only) and turns it into hourly demand forecasts per department and auto-drafted rosters your managers approve. Hotels cut 6–12% of labor cost without cutting guest service — and nothing writes back into eZee.

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Worked example

Da Nang, 52 rooms: two weeks of short-lead pickup, one flat roster

A city hotel living on OTA bookings rostered the desk flat at five, because demand "couldn't be predicted". It could: the weekend waves firmed up in eZee days ahead, every time. Staffed to that pickup, the quiet days stop paying for idle hours and the seven-agent Saturdays stop queueing.

Current manual roster (flat)Staff required (eZee arrivals)HotelCadence draftMis-staffed days
0 staff2 staff4 staff6 staff8 staff1, Current manual roster (flat): 5 staff2, Current manual roster (flat): 5 staff3, Current manual roster (flat): 5 staff4, Current manual roster (flat): 5 staff5, Current manual roster (flat): 5 staff6, Current manual roster (flat): 5 staff7, Current manual roster (flat): 5 staff8, Current manual roster (flat): 5 staff9, Current manual roster (flat): 5 staff10, Current manual roster (flat): 5 staff11, Current manual roster (flat): 5 staff12, Current manual roster (flat): 5 staff13, Current manual roster (flat): 5 staff14, Current manual roster (flat): 5 staff1234567891011121314 1, Current manual roster (flat): 5 staff · Staff required (eZee arrivals): 3 staff · HotelCadence draft: 3 staff 2, Current manual roster (flat): 5 staff · Staff required (eZee arrivals): 4 staff · HotelCadence draft: 4 staff 3, Current manual roster (flat): 5 staff · Staff required (eZee arrivals): 3 staff · HotelCadence draft: 4 staff 4, Current manual roster (flat): 5 staff · Staff required (eZee arrivals): 4 staff · HotelCadence draft: 4 staff 5, Current manual roster (flat): 5 staff · Staff required (eZee arrivals): 6 staff · HotelCadence draft: 6 staff 6, Current manual roster (flat): 5 staff · Staff required (eZee arrivals): 7 staff · HotelCadence draft: 7 staff 7, Current manual roster (flat): 5 staff · Staff required (eZee arrivals): 5 staff · HotelCadence draft: 5 staff 8, Current manual roster (flat): 5 staff · Staff required (eZee arrivals): 4 staff · HotelCadence draft: 4 staff 9, Current manual roster (flat): 5 staff · Staff required (eZee arrivals): 3 staff · HotelCadence draft: 4 staff 10, Current manual roster (flat): 5 staff · Staff required (eZee arrivals): 5 staff · HotelCadence draft: 5 staff 11, Current manual roster (flat): 5 staff · Staff required (eZee arrivals): 6 staff · HotelCadence draft: 6 staff 12, Current manual roster (flat): 5 staff · Staff required (eZee arrivals): 7 staff · HotelCadence draft: 7 staff 13, Current manual roster (flat): 5 staff · Staff required (eZee arrivals): 6 staff · HotelCadence draft: 6 staff 14, Current manual roster (flat): 5 staff · Staff required (eZee arrivals): 4 staff · HotelCadence draft: 4 staff
A fortnight of front desk: the current manual roster (flat) pays for quiet midweeks and still queues both Saturdays, the eZee-fed draft staffs the waves.

The data behind this chart

DayStaff required (from eZee arrivals)Current manual rosterHotelCadence draft
Day 1353
Day 2454
Day 3354
Day 4454
Day 5656
Day 6757
Day 7555
Day 8454
Day 9354
Day 10555
Day 11656
Day 12757
Day 13656
Day 14454

Worked example, figures indicative.

Put your own numbers on this → the calculator takes two minutes and needs no email — or see pricing first.

Setup

Go live in three steps

Read-only access · counts and dates only, no guest-identifying data · revocable from eZee at any time.

Step 1

Approve read-only access

Your eZee administrator approves a read-only connection to eZee Absolute scoped to the pilot properties, a short task guided by our onboarding team, revocable at any time. Nothing writes back to eZee.

Step 2

Backfill and calibrate

HotelCadence pulls up to two years of eZee reservation history and calibrates daily and hourly demand forecasts per department against your own actuals, including the short-lead OTA pickup patterns the region runs on.

Step 3

Go live and measure

Forecasts refresh as pickup changes and draft rosters flag shifts that no longer match demand. Managers approve everything, and results are measured monthly against your agreed baseline.

eZee integration questions, answered

How long does an eZee integration take?

Your eZee administrator approves read-only access; most of the setup is backfilling reservation history and calibrating the forecast against your actuals. Integration is included in the 90-day pilot (from US$7,500).

Which eZee systems does HotelCadence connect to?

eZee Absolute, the cloud PMS, is the standard connection. Properties on the on-premise eZee FrontDesk start from scheduled read-only exports and are scoped individually in the integration audit before any commitment.

Most of our bookings are OTA and short-lead, can you still forecast staffing?

Yes, that is the case the system is built for. Short-lead OTA pickup means demand firms up days, not weeks, ahead, so HotelCadence re-syncs pickup frequently and re-forecasts daily. Rosters flag the shifts that stopped matching demand instead of waiting for next week’s spreadsheet.

We are a 50-room city hotel, is HotelCadence too big for us?

No. Software is from US$6 per scheduled employee per month and the fixed-scope pilot is from US$7,500, credited on rollout. A 50-room property mis-staffing 6-12% of its labor line typically leaks more than that in a quarter — the labor savings calculator puts a number on it before you talk to anyone.

Does HotelCadence write anything back into eZee?

No. The connection is read-only and nothing is written back, rates, reservations and guest profiles in eZee are never touched. Forecasts and draft rosters live in HotelCadence, where your managers review and approve them.

Our other properties run Hotelogix or Cloudbeds, does that work?

Yes, and it is a common mix in the region. eZee properties connect via their read-only feed, Hotelogix and Cloudbeds via their own connections, and everything rolls up into one portfolio view with the same per-department forecasts.

Calculate your labor savings →Book a demo with your own eZee data

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