Hotel workforce management · eZee integration

AI workforce management for hotels on eZee.

HotelCadence is workforce software for hotels: it forecasts how busy each department will be, hour by hour, builds the roster to match, records worked hours and prepares payroll. It reads the bookings already in eZee Absolute and turns them into forecasts per department and draft rosters your managers approve. Hotels cut 6–12% of labor cost while guest service holds. HotelCadence only reads from eZee; it never changes anything there.

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Worked example

Da Nang, 52 rooms: two weeks of short-lead bookings, one flat roster

A city hotel living on OTA bookings rostered the desk flat at five, because demand "couldn't be predicted". It could: the weekend waves firmed up in eZee days ahead, every time. Staffed to those bookings, the quiet days stop paying for idle hours and the seven-agent Saturdays stop queueing.

Current manual roster (flat)Staff required (eZee arrivals)HotelCadence draftMis-staffed days
024681, Current manual roster (flat): 52, Current manual roster (flat): 53, Current manual roster (flat): 54, Current manual roster (flat): 55, Current manual roster (flat): 56, Current manual roster (flat): 57, Current manual roster (flat): 58, Current manual roster (flat): 59, Current manual roster (flat): 510, Current manual roster (flat): 511, Current manual roster (flat): 512, Current manual roster (flat): 513, Current manual roster (flat): 514, Current manual roster (flat): 51234567891011121314 1, Current manual roster (flat): 5 · Staff required (eZee arrivals): 3 · HotelCadence draft: 3 2, Current manual roster (flat): 5 · Staff required (eZee arrivals): 4 · HotelCadence draft: 4 3, Current manual roster (flat): 5 · Staff required (eZee arrivals): 3 · HotelCadence draft: 4 4, Current manual roster (flat): 5 · Staff required (eZee arrivals): 4 · HotelCadence draft: 4 5, Current manual roster (flat): 5 · Staff required (eZee arrivals): 6 · HotelCadence draft: 6 6, Current manual roster (flat): 5 · Staff required (eZee arrivals): 7 · HotelCadence draft: 7 7, Current manual roster (flat): 5 · Staff required (eZee arrivals): 5 · HotelCadence draft: 5 8, Current manual roster (flat): 5 · Staff required (eZee arrivals): 4 · HotelCadence draft: 4 9, Current manual roster (flat): 5 · Staff required (eZee arrivals): 3 · HotelCadence draft: 4 10, Current manual roster (flat): 5 · Staff required (eZee arrivals): 5 · HotelCadence draft: 5 11, Current manual roster (flat): 5 · Staff required (eZee arrivals): 6 · HotelCadence draft: 6 12, Current manual roster (flat): 5 · Staff required (eZee arrivals): 7 · HotelCadence draft: 7 13, Current manual roster (flat): 5 · Staff required (eZee arrivals): 6 · HotelCadence draft: 6 14, Current manual roster (flat): 5 · Staff required (eZee arrivals): 4 · HotelCadence draft: 4
A fortnight of front desk: the current manual roster (flat) pays for quiet midweeks and still queues both Saturdays, the eZee-fed draft staffs the waves.

The data behind this chart

DayStaff required (from eZee arrivals)Current manual rosterHotelCadence draft
Day 1353
Day 2454
Day 3354
Day 4454
Day 5656
Day 6757
Day 7555
Day 8454
Day 9354
Day 10555
Day 11656
Day 12757
Day 13656
Day 14454

Worked example, figures indicative.

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Setup

Go live in three steps

HotelCadence only reads · counts and dates only, no guest names or payment details · your eZee administrator can switch it off at any time.

  1. 1

    Approve read-only access

    Your eZee administrator switches on a secure connection to eZee Absolute that only reads, limited to the properties you start with, a short task our onboarding team guides. You can switch it off at any time. HotelCadence never changes anything in eZee.

  2. 2

    Load history and check accuracy

    HotelCadence loads up to two years of booking history from eZee and checks its daily and hourly forecasts per department against what your hotel recorded, including the short-lead OTA booking patterns the region runs on.

  3. 3

    Go live and measure

    Forecasts refresh as bookings change, and draft rosters flag shifts that no longer match demand. Managers approve every roster, and you measure results monthly against the starting point you agreed.

eZee integration questions, answered

How long does an eZee integration take?

Your eZee administrator switches on the connection; most of the setup is loading booking history and checking the forecast against your own numbers. The connection is part of onboarding.

Which eZee systems does HotelCadence connect to?

eZee Absolute is the cloud property management system from eZee, part of Yanolja Cloud, the software a hotel front desk uses to hold bookings, arrivals and departures, and the system HotelCadence reads to forecast demand per department. Properties on eZee FrontDesk, which runs on your own server, start from scheduled exports, confirmed one by one before any commitment.

Most of our bookings are OTA and short-lead, can you still forecast staffing?

Yes, that is the case the system is built for. Short-lead OTA bookings mean demand firms up days ahead, so HotelCadence refreshes bookings through the day and re-forecasts daily. Rosters flag the shifts that stopped matching demand before next week’s spreadsheet is built.

We are a 50-room city hotel, is HotelCadence too big for us?

No. The subscription is from US$6 per scheduled employee per month, with no long-term contract. A 50-room property mis-staffing 6-12% of its labor line tends to leak more than that in a quarter; the hotel labor savings calculator puts a number on it before you talk to anyone.

Does HotelCadence write anything back into eZee?

No. HotelCadence only reads. Rates, reservations and guest profiles in eZee are never touched. Forecasts and draft rosters live in HotelCadence, where your managers review and approve them.

Our other properties run Hotelogix or Cloudbeds, does that work?

Yes, and it is a common mix in the region. Each property connects through its own system, eZee here, Hotelogix or Cloudbeds elsewhere, and everything rolls up into one group view with the same per-department forecasts.

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