AI workforce management for properties on RMS Cloud.
HotelCadence is workforce software for hotels and parks: it forecasts how busy each department will be, builds the roster to match, records worked hours and prepares payroll. It reads the bookings already in RMS Cloud and turns them into forecasts per department and draft rosters your managers approve. Properties cut 6–12% of labor cost while guest service holds. HotelCadence only reads from RMS; it never changes anything there.
Calculate your labor savings →Book a demo with your own RMS data
RMS Cloud · vendor website: rmscloud.com ↗
Gold Coast holiday park: Friday arrivals triple midweek, the roster didn't know
A park with cabins and powered sites rostered guest services flat at six. Friday's check-in surge, three times a quiet Tuesday, queued the office and the boom gate, while midweek paid for staff with no arrivals to process. The arrival counts predicting it, cabins and sites alike, were already in RMS Cloud.
The data behind this chart
| Day | Staff required (from RMS Cloud arrivals) | Current flat roster | HotelCadence draft |
|---|---|---|---|
| Mon | 4 | 6 | 4 |
| Tue | 3 | 6 | 3 |
| Wed | 3 | 6 | 3 |
| Thu | 4 | 6 | 4 |
| Fri | 9 | 6 | 9 |
| Sat | 7 | 6 | 7 |
| Sun | 5 | 6 | 5 |
Worked example, figures indicative.
Put your own numbers on this → the calculator takes two minutes and needs no email, or see pricing first.
The workforce management layer on top of RMS Cloud
Three modules on one connection, measured against your own starting point. Labor runs 32.4% of hotel revenue (CBRE, US benchmark); demand-matched scheduling recovers 6–12% of it.
AI demand forecasting
Arrivals, departures and covers forecast per department from live RMS Cloud bookings.
How forecasting works →AI staff scheduling
Draft rosters at the lowest cost that still meets your service standard; managers approve every schedule.
How scheduling works →PMS data insights
Revenue, labor cost and productivity per property on one live screen, straight from RMS.
See the insights →Go live in three steps
HotelCadence only reads · counts and dates only, no guest names or payment details · your RMS administrator can switch it off at any time.
- 1
Authorize read-only access
Your RMS Cloud administrator switches on a secure connection that only reads, limited to the properties you start with, a short task our onboarding team guides. You can switch it off at any time. HotelCadence never changes anything in RMS.
- 2
Load history and check accuracy
HotelCadence loads up to two years of booking history from RMS Cloud and checks its daily forecasts per department against what your property recorded, blended with signals like school holidays, events and day of week.
- 3
Go live and measure
Forecasts refresh as bookings change, and draft rosters flag shifts that no longer match demand, including weekend penalty-rate hours. Managers approve every roster, and you measure results monthly against the starting point you agreed.
RMS Cloud integration questions, answered
How long does an RMS Cloud integration take?
RMS Cloud is a cloud property management system for hotels, holiday parks and cabins, the software a front office uses to hold bookings for rooms, cabins and sites, and the system HotelCadence reads to forecast demand per department. Your RMS administrator switches on the connection; most of the setup is loading booking history and checking the forecast against your own numbers. The connection is part of onboarding.
We run holiday parks, cabins and a city hotel, does one platform cover all of it?
Yes, because RMS Cloud holds sites, cabins and rooms in the same bookings. Guest services, housekeeping and grounds each get their own demand forecast and draft roster, and the whole group rolls up into one view. See the hotel chain software page for the group layer.
Most of our staff are casuals on award rates, does scheduling account for that?
That is where the saving concentrates. Weekend and public-holiday penalty rates make the peak hours the most expensive ones on the roster, so matching casual hours to the real arrival and departure counts is worth the most in the hours when labor costs the most.
Does HotelCadence write anything back into RMS Cloud?
No. HotelCadence only reads. Rates, reservations and guest details in RMS are never touched. Forecasts and draft rosters live in HotelCadence, where your managers review and approve them.
Where does our data live, and what about guest privacy?
HotelCadence needs counts, dates, rates and guest segments, never guest names or payment details, consistent with the Australian Privacy Principles. Data is hosted in your region.
Some of our properties run a different property system, is that a problem?
The calculator takes 2 minutes, no email needed · the demo runs on your own booking pattern · no obligation.